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365 smtp setting4/6/2023 ![]() ![]() ![]() "From" name in Hesk Settings > is NOT set to an email address - Microsoft security policies will reject sending emails if the From name is an email address."From" email in Hesk Settings > Email is set to your Office365 email address.Instead of using a username/password combination, you are encouraged to set up OAuth authentication. To send emails using Office365 server, enter these details: Here are the correct settings you should use to connect Hesk to (Microsoft 365): To use Hesk with Microsoft 365, upgrade to the latest version of Hesk and set up OAuth authentication. Effective October 1, 2022, Microsoft will begin to permanently disable Basic Authentication (username/password combination) for Exchange Online in all Microsoft 365 tenants, regardless of usage, except for SMTP Authentication.
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